HR Consulting
People selection, onboarding and talent development solutions are essential to business growth. In today’s complex environment, companies can no longer give a directive and expect everyone to “get on board.” To achieve business objectives, employees need to feel equipped, informed and valued within their organizations.
Benton+Bradford’s unique evaluative approach helps our partners understand how to best leverage the skills, behaviors and potential of their talent to reach current and future business objectives.
Beyond assessment, the B+B approach leverages core findings in operational and cultural areas to design programs that support effective and sustainable recruiting and retention activity, smooth leadership transitions and a dynamic talent pipeline.
Case Studies
Performance Management System
Situation:
We were engaged by a client to develop a performance management system that would tie performance to merit increases and deliver behavioral outcomes aligned with company goals and values. The organization had a history of giving merit increases in an uneven manner that led to confusion about desired behavior and performance expectations.
Process:
After the CHRO and key business leaders partnered with us to uncover the needs of the organization, we created a system that enabled each area of the business to align performance to the business, cascade responsibilities, deliver expected business outcomes and model company values to each team member.
Results:
Through the successful introduction and sustained messaging about the new performance management system, each employee clearly understood how their individual performance and behaviors impacted their area and overall goals of the organization. Our efforts enabled the business and HR to effectively manage performance and the performance management budget while enforcing cultural values and performance expectations in clear ways that showed employees transparency and objectivity in rewarding success.
HR Business Partner Training
Situation:
Our client engaged the firm to assist with the transition to an HR Business Partner model. Each HR Business Partner was new to the role and needed to evolve from tactical execution to strategic collaborator, helping to guide and lead the business to make better decisions regarding employees.
Process:
Following a discovery session with the VP of Human Resources to understand core business needs and the changing role of HR role, we developed a one-day session that helped participants understand how to leverage strategic relationships with business leaders to achieve business objectives. Topics covered included how to earn a seat at the table, how to remain objective to deliver effective insights with business impact and how to influence decisions that would better serve the business.
Results:
Our efforts resulted in a successful transition to the HR Business Partner model as evidenced by feedback from business leaders who were surveyed about the value of HR Business Partner contributions in employee recruitment and retention, leadership development and team alignment.
HR Restructure
Situation:
B+B oversaw an HR and business realignment for a leader in the convention, sporting and events industry, including an in-depth review of HR operations, assessment of current staff and job functions, and definition of its new HR Leader position.
Process:
- We interviewed executives, business line leadership and HR employees to understand the needs of and opportunities for the company’s HR department.
- From these interviews, we developed and presented recommendations to our partner’s leadership team for approval.
Results:
Our partner’s executive leadership team and board members approved the new HR structure and job descriptions. We then conducted a successful search for a qualified candidate to fill the HR Leader role. Since this assignment, our partner has improved its organizational efficiency by successfully aligning its HR functions with its overall business objectives, all while continuing to attract renowned sporting events, conferences and concerts.