Richard Smith
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Author: Richard Smith

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DEI Is Not What You Think

Those familiar with “The Office” remember the first season episode, “Diversity Day.” It features a sequence of uncomfortable scenes that mock the anti-racism training that has become so popular in corporate settings. It’s rumored that the indelible scene in which

Getting Clear about Culture

Often, when a company completes administering an employee survey, I get this question from clients: “Why is our culture score low when our engagement is so high?” Culture and engagement are thought of interchangeably, but they’re two very different concepts. Here’s a

Leading Through a Reduction in Force (RIF)

Many industries are cyclical in nature. They often have periods that require a downshift in staffing needs. But for industries that have typically sustained business activity, an economic downturn that requires a reduction in force (RIF) can be new –

Leading New Teams: Lessons from the Pitch

My youngest son Miles, who is in first grade this year, has dabbled in sports without showing a consistent interest in any of them. In previous years, he played golf and basketball but was pretty noncommittal about continuing with either

Green Flags of Leadership

Everyone watches out for “red flags,” the indicators of organizations or individuals that make for an unpleasant work experience. But as I interact with leaders at various levels across different industries in my executive coaching work, I see many “green

Recession-Proof Your Leadership

It’s easy to lead when conditions are great. Business is booming, salaries are competitive, and bonuses are generous. Executives praise their teams, and a winning attitude permeates the culture. But those who understand the cyclical nature of business know that peaks

Fix it, Then Continue Leading

In my DEI work with clients, I focus on the importance of Trust, Candor, Humility and Grace. For leaders to be effective and for employees to feel connected and valued within their organizations, these qualities need to become central aspects

Your Silence is Speaking Volumes to Employees

No matter when you read this, something going on in the country or the world today is having a negative impact on your employees. From mass shootings to economic instability to the fear of losing rights once thought permanent… this

Leaders Need Friends

Lessons from a Forty-Year Friendship   It doesn’t have to be lonely at the top. And it shouldn’t be. For leaders to successfully model and coach good interpersonal behavior, they have to engage in it.   That’s not always easy. Numerous studies and

4 Essentials for DEI Success

Most leaders today agree that a commitment to diversity, equity, and inclusion is important to their organization. A mid-2021 Harris Poll, conducted in partnership with Just Capital, found that 94% of large organization employers (500+ employees) say that their organization recently

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